Terms and Conditions

Last updated: October 8, 2025

 

These Terms and Conditions govern your use of the website https://www.cooldownhvactampa.com and the contracting of services offered by Cooldown HVAC LLC (hereinafter, "Cooldown HVAC", "we" or "our company"), with address at 6710 Village Grove Ct, Tampa, FL 33615.

 

By accessing our website, requesting a quote, scheduling service, or using any of our HVAC (heating, ventilation, and air conditioning) services, you ("customer", "you") agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

 

  1. Services Offered

Cooldown HVAC Tampa LLC offers the following services, both residential and commercial:

 

Installation, repair, and maintenance of HVAC systems

Ductwork installation

Improved indoor air quality (purification, ventilation, humidity control)

24/7 emergency service

Free technical evaluations and second opinions

All services are subject to availability, prior technical diagnosis and customer acceptance.

 

  1. Pricing and Payments

We offer fixed and transparent pricing (flat-rate pricing), with no hidden charges or overtime fees.

Prices are quoted in writing before any work begins. We will not proceed without your explicit approval.

We accept payments by credit/debit card, bank transfer and secure payment links by SMS or email.

Full payment is expected upon completion of the service, unless previously agreed in writing (e.g., on large projects).

  1. Warranties

Satisfaction Guarantee: If you are not satisfied with the service, please let us know immediately. We promise to correct the problem or, if this is not possible, not to charge you ("Fixed Right Promise — Done Right or It's Free").

Manufacturer's warranties apply depending on the equipment installed (typically 5–10 years on parts, 1 year on labor, unless otherwise noted).

Warranties are valid only if the system receives regular preventative maintenance and has not been tampered with by third parties.

  1. Scheduling and cancellations

We offer flexible hours Monday through Saturday (8:00 a.m. – 6:00 p.m.) and 24/7 emergency service.

We request a notice of at least 24 hours to cancel or reschedule an appointment. Otherwise, we may apply a minimum service fee (up to $75), especially in cases of emergency or displacement already initiated.

  1. Use of the Website

The website cooldownhvactampa.com is for informational and contact purposes. It does not constitute a contractual offer until a formal quote is issued and accepted by you.

 

We reserve the right to update prices, services, or availability without notice.

 

  1. Limitation of Liability

Cooldown HVAC LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

Our maximum liability in any claim relating to our services shall not exceed the total amount paid by you for such service.

  1. Intellectual Property

All content on the website (logos, images, texts, designs) is the property of Cooldown HVAC LLC and is protected by copyright laws. Reproduction without prior authorization is prohibited.

 

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida. Any dispute arising from our services will be resolved in the competent courts of Hillsborough County, Florida.

 

  1. Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on our website. We encourage you to check this page periodically.

 

  1. Contact

Address: 6710 Village Grove Ct, Tampa, FL 33615

Email: cooldownllc@outlook.com, info@cooldownhvactampa.com

Website: https://www.cooldownhvactampa.com